Vacancy

TECH SUPPORT ANALYST

TMC Luxembourg is a company which is built on the principles of transparency & entrepreneurship. Our business model “the employeneurship” is truly unique and to strengthen the team, we are currently looking for a Tech Support Analyst

| Your challenges?

• Facilitate the user community to effectively carry out their daily tasks and assignments using the virtual desktop and available applications within the IT environment.
• Contribute to the seamless onboarding process of a large number of new users.

| What do we expect from you?

• Bachelor's or Master's degree in Computer Science, Finance, or related field.
• Proficient in Citrix virtual desktop administration within a Windows environment.
• Experience with Citrix orchestrator and remote assistance tools to provide efficient support.
• Familiarity with the standard office commodity application landscape.
• Working knowledge of ServiceNow for ticket management and user support.
• Ability to set up and manage standard user applications.
• Fluency in English; proficiency in German and/or French is advantageous.

| What can you expect from TMC?

TMC is an international high-tech consultancy company that brings expertise to their clients in order to support them with the realization of their technological challenges. As such, TMC is operating as an expert center at the disposition of its clients and we help them to be more competitive in an ever more global and faster changing technological world.

At TMC we believe that people are the driving force behind technological innovation. That is why we want to create the best possible conditions for tech talents to thrive in. We offer you a challenging and stimulating work environment in which you can be the director of your own career.

As an Employeneur you are part of our TMC family. Next to our outstanding technical expertise, fun and engagement are meaningful parts of our culture.

| Why choose for Employeneurship?

We are truly unique thanks to our Employeneurship model which is a true innovation for the High Technology consulting business. It is the business relationship of the 21th century for high skilled technical professionals. It is built around 5 main pillars:

• You will have a permanent employment contract, offering you stability and security
• You will get to know your market value and have a share in the profit your work generates thanks to the individual profit sharing
• We will support you with a one-on-one coaching and trainings designed to help you develop your entrepreneurial skills
• The competence cells structure, provides you with a strong meaningful and relevant network
• The entrepreneurial lab: a playground for new ideas and a potential launching for start-ups

TMC is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.